FAQ

  • What type of businesses do you typically work with?

    We specialize in working with small businesses. Whether you have 1 employee or 500, Emberstone is there to help!

  • What does the first consultation look like?

    Your free 30-minute Discovery Call is a no-pressure conversation where we talk through your goals, challenges, and what’s holding your business back. It is the perfect opportunity to see if we are a good fit for each other!

  • How soon can I expect results?

    Most clients notice improvements within the first 30–60 days, especially when implementing pricing adjustments and retention strategies.

  • Are your solutions customized or template based?

    Everything Emberstone provides is 100% customized. No generic playbooks, no one-size-fits-all packages. Every recommendation is tailored to your business’s unique goals, industry, and capacity.

  • How involved do I need to be in the process?

    You can be as involved as you want to be! If you would rather us do the heavy lifting, the Inferno plan is perfect, whereas the Ember plan suits you if you’re just looking for an action plan.

  • Where are you located?

    Our headquarters are in Northeast Ohio, but we work with clients across the United States. While we currently focus on U.S. based businesses, we are open to partnering with international clients as well.